How do I request to continue having a University email address after retirement?

• Those who have been a student at the University should maintain access to their account as long as they opt-in. (Students who enrolled a long time ago might be absent from the system. Visit the opt-in portal to be sure.) 
• For retirees who have not been a student or anyone who wants to confirm: Log into the Retiree Email Opt-In portal at account.arizona.edu. You will need a NetID, password, and NetID+.

After I leave the University, as a retiree/current or former student, will emails sent to <NetID>@arizona.edu bounce?

• No. You will still get emails sent to your NetID@arizona.edu, email.arizona.edu, u.arizona.edu, or catmail.arizona.edu. 

What if I am Emeritus?

• Emeritus is considered actively affiliated with the university and will continue to keep faculty/staff email account. You will not need to do anything.
• Faculty who retire and have applied for Emeritus will continue to have faculty/staff email through the 60-day grace period. If there seems to be a delay with the Emeritus application that will take longer than 60 days, talk to your department's HR supervisor or IT staff about your status. 

What about departmental email addresses?

• Go to the Retiree Email Opt-In portal. If your department uses the central University email service with an added departmental domain (e.g., cals.arizona.edu), you may also have the option to have these emails routed to your UA email. Contact your departmental IT for more information on this option.
• If you have a departmental email address and do not see it in the Retiree Email Opt-In portal, contact the Collaborative and Academic Technologies (CATs) team for assistance: 
  Office365 General Request

Do I have to wait until I retire to opt in?

• No. Employees can log into the Retiree Email Opt-In portal at account.arizona.edu while they’re still planning to retire and request a retiree account. However, if they leave the university without retiring, this selection will not apply and you will lose access to the account. 

I am a current retiree. How long do I have to opt in?

• Your separation date marks the beginning of the 60-day grace period.
• If you are a student at the university, your email will automatically reroute to Outlook on your separation date.
  • If you are not rerouted, visit the Opt-In portal.
• If you have not been a student, you will need to opt in during your 60-day grace period.

If I choose to opt into the retiree email, when will my email be changed to Retiree?

• If you opt in to get a retiree email before you retire, your email service will continue as usual.
• If you opt in within the grace period after retirement, your account should be re-provisioned within 72 hours after opt-in. 
• It does not matter when your email routing changes—you will still have access to your old content in Microsoft for the full 60-day grace period.

What if I don't need to keep my university email address?

• You can either go to the portal and opt out, or you can do nothing. Either way, you will then no longer have the University email service after your 60-day grace period ends. 

What if I choose to opt out in the portal and change my mind?

• You can go back to the portal and opt in at any time before the end of your 60-day grace period.

What if I forward my email from my university email account to another email address?

• We do not recommend forwarding emails. It is best to set up your email application and/or phone/tablet email app to check both your university and private addresses directly. The 24/7 Support Services team can assist you with this.

Additional information can be found in the UA Gmail - Email Forwarding & Alumni & Retiree Email & Google Changes articles.

When do I lose access to my Microsoft account (Outlook and Office 365)?

• Once your employment status is updated to "former," access to your email and Office 365 account are removed immediately.

What should I save from Microsoft (Outlook and Office 365)?

• Be sure to share any emails or documents that would be useful to your workgroup about ongoing or past projects that they will want for reference.
• Save emails and documents from your research that are important for documentation or for your continued work. (As you save research, do not place HIPAA or other regulated data in a cloud service that is not specified for it.)
• Save contacts and personal emails that you may want to refer to in the future.

How can I save my email data, my documents and content that I shared with colleagues?

For How-To's, see Preparing to Offboard – Microsoft | Document How-To's | Email How-To's

• Retirees should ensure they have saved or shared everything they need to within 60 days after retirement.
• Everyone else should have saved or shared everything they need to before their last day with the University.

What happens if I retire/resign/am laid off/lose DCC status and come back as an employee/DCC/emeritus?

• Upon your return, you will be provisioned with University email and Office 365 again. If you return within 12 months, your previous content will be present in your account. After 12 months, your content will be “out of escrow” and you will have no previous content.
• If you expect to return to your old department and paperwork may not be ready within your 12-month window, discuss with the department having you added as a DCC.